Dhivritti Tech

Valitus

Valitus is a product for service industries most helpful to resolve customer problems.
It can deal with various aspects like:

  • Tele-support
  • Service support
  • Root cause analysis.

It also keeps a record of customers of an organization and also has a separate section of user management.
It has facilities like:

  • Unlimited database capabilities
  • Unlimited number of users
  • Unlimited number of customers
  • Auto backup system (weekly)
  • Web based application (can be accessed from anywhere)
  • Customizable server as per requirement
  • Fast performance due to exceptional backend design.
  • Modular design for easy customization
  • Easy report creation as per requirement
  • Easy integration with SAP as per requirement.
  • Automatic creation of ticket as per the type, year and serial number
  • Email facility based on customer requirement
  • Mobile messaging facility based on customer requirement